We do not estimate repairs over the phone. We need to have the pump in our possession to do a repair estimate.
Pumps for repair must be brought to our service department. For a fee, we perform on-site inspection for jet pumps, however we do not do on-site inspection for pool/hot tubs pumps.
When you bring a pump into our store for repair we disassemble the pump, determine which parts are needed to perform a practical and technically sound repair and will provide you with a free estimate. If you agree to proceed with the repair, we typically can perform the repair within 24 hours. We guarantee all our repairs and you can trust that the workmanship is both professional and reliable.
If you decide not to proceed with the estimated repair, we will give you back your disassembled pump free of charge.